Local search
Google Business Profile management.
The listing that decides whether you show up in the map results, handled properly. Categories, services, hours, photos, reviews and the monthly report that tells you whether any of it is working.
- One location or a hundred
- Monthly reporting
- You keep ownership
Why this decides whether you get found
When somebody searches for a plumber, a law office or a school near them, Google shows a map with three businesses above everything else. Those three get most of the calls. Which businesses appear there is decided almost entirely by the Business Profile, not the website.
Most profiles are set up once, in a hurry, and never touched again. The category is wrong or too broad, the services are blank, half the hours are guesses, and the last photo is four years old. Every one of those is a signal, and every one of them is fixable.
What we actually do
- Audit the profile against what you actually do, and fix the categories, which is the single biggest lever on the whole listing
- Fill in every service you offer, individually, because a blank services section is a blank answer to what people are searching for
- Correct the name, address, phone and hours, and make them match your website exactly, since a mismatch is treated as uncertainty
- Add and organize photos so the listing looks alive rather than abandoned
- Respond to reviews, including the ones with no comment attached
- Post updates so the profile shows recent activity instead of going quiet
- Watch for suggested edits, which is Google letting the public change your listing without telling you
For a business with more than one location, the same work is done per location, because a listing that is a copy of the one in the next town competes with it rather than adding to it.
What you actually see
Every month you get the numbers that matter: how many people called from the listing, how many asked for directions, how many visited the website, and which searches brought them there. Not a screenshot of a dashboard, and not a grade out of a hundred that means nothing.
The reporting is pulled directly from Google and stored, so you keep the history. Most tools show a rolling window and quietly discard everything older, which is exactly the data you need when you want to know whether a year of work changed anything.
What it costs
A one-time cleanup of an existing listing is $600. That covers the categories, the services, the description, the hours, the address and the photos, and it is the whole job rather than a first step you are then expected to continue. Plenty of businesses stop there, and that is a fine place to stop.
Ongoing management is $300 a month for a single location. For businesses with several, the price per location comes down as the count goes up: $200 each for two to four, $130 each for five to fifteen, and $90 each above sixteen.
You get the figure in writing before anything starts, and management runs month to month with no lock-in.
What we can't do, and won't pretend to
- We cannot verify a listing for you. Google sends a postcard, a video call or a phone code to the business itself, and the owner has to complete it. We will walk you through it, but that step is yours.
- We cannot guarantee the top three. Anyone who does is either guessing or lying, because Google weighs the distance between the searcher and your address, and nobody can change that.
- We do not buy or generate reviews. It violates Google's terms, it is illegal for a business to pay for fake reviews, and listings get suspended for it.
- We do not create listings for addresses where nobody works. An unstaffed office is grounds for suspension, and a suspension can affect your other locations too.
Questions
What people ask before they start.
More on the process pageCorrections to categories and services often move things within a few weeks. Real movement usually takes two to three months, and it is not guaranteed at all, because Google weighs how close the searcher is to your address and nobody can change your address. Anyone promising you the top three spots is guessing.
No, and please do not give it to anyone. Google lets you add us as a manager on the listing itself, which is a separate permission you can remove at any time without touching your password. You stay the owner throughout.
No. Google sends a postcard, a video call or a phone code to the business itself, and the owner has to complete it. That is deliberate on Google's part, and there is no way around it. We will tell you exactly what to expect and walk you through it, but the step itself is yours.
Each location needs its own listing, its own categories and its own description. The common mistake is copying one listing across every location, which makes them compete with each other rather than add up. We price per location because that is genuinely how the work scales.
We can report it, and if it breaks Google's rules, which covers things like a competitor posting or a review of a business you are not, it often comes down. A review that is simply negative but honest will not be removed, and should not be. What actually helps there is a calm public reply, which we write for you.
Yes. Google allows a hidden address with a service area instead, which is the correct setup for trades and anyone who travels to customers. Getting this wrong is a common cause of suspension, so it is worth setting up properly the first time.
Nothing. You are the owner, we are a manager, and you remove our access in about ten seconds. The listing, the reviews and the history all stay with you. We do not create the listing under our own account, which is a trap worth asking every agency about.
Usually an address where nobody actually works, a business name stuffed with keywords, or a category that does not match what you do. Suspensions can spread to your other locations, which is why we will not set up a listing for an unstaffed office even when a client asks.
Next step
Tell us what you're dealing with.
One conversation, then a written scope and price back. If we're not the right fit for what you need, we'll say so.